Policies at My One Creation

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about our policies. Please don’t hesitate to contact us if you have any questions!

Shipping and Delivery

What You Need to Know

All products are made to order.  Please see product details for lead time prior to shipping.  You will be kept up to date via email or facebook messenger on the status of your order.

Tracking will be provided once your order has shipped.

Package Delivered
Packing Services

Our Return Policy

Everything You Need to Know

No Refunds/Exchanges:
Our Handmade Gifts and Collectibles are custom made individually by hand, per order.  We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at myonecreationsite@gmail.com with details of the product and the defect.  Detailed pictures must be included.  We will review the claim and work with you to make it right!!